Freightquote celebrates 10 years of innovation for small business shipping

Ten years ago, Freightquote® by C.H. Robinson launched with a bold vision: to simplify freight shipping for small and medium-sized businesses. Since then, it has grown into a powerful, tech-forward platform that’s helped tens of thousands of businesses ship smarter, faster, and more affordably.

Today, we mark a decade of innovation, growth, and success shared with our customers.

Built for small businesses, powered by innovation

Freightquote was designed with one goal in mind: to meet small business shippers where they are. That happened against the backdrop of a fast-changing freight landscape. As more businesses embraced ecommerce, automation, and digital workflows, they needed a shipping platform that kept pace. One that would help them ship like a logistics pro—without needing to be one.

That’s why Freightquote created an intuitive self-serve interface that made it easy to compare rates, book shipments and track deliveries—all in one place. It looked and felt like the travel booking sites people already knew, but with the power of C.H. Robinson global logistics network behind it, giving small businesses access to competitive rates typically reserved for larger shippers. In the process, the platform helps shippers save up to 90% in carrier direct pricing.

As one customer, Kelly Brown from the e-commerce consumer goods company Fulfilled with Love, put it: “Freightquote was extremely streamlined, efficient, and simple. A few clicks and just minutes later, we had everything processed. Being a small business, we are very grateful to leverage the discounted rate that C.H. Robinson can secure for us that we wouldn't have otherwise been able to negotiate, given our volume.”

Trusted, Transparent, and Always On

What sets Freightquote apart more than anything else is its relentless focus on transparency and ease. Customers can choose the carrier that best fits their needs, see real-time pricing, and access expert support via live chat—no phone calls or emails required. And while the platform is fully self-serve, it’s backed by a dedicated team that ensures every shipment runs smoothly.

Over the past 10 years, Freightquote has grown alongside the businesses it serves. The platform’s customer base has increased by 300% since launch. In the past year alone, more than 16,000 loyal customers redeemed over $450,000 in Freightquote Rewards dollars through our free-to-join loyalty program designed to help businesses save even more just by shipping.

Looking Ahead: The Next 10 Years

Freightquote started to help small and growing shippers take advantage of a changing business environment. And that commitment has not changed.

That’s why, as we mark this milestone, we’re not just looking back—we’re looking forward. The next decade of Freightquote will be defined by continued innovation, deeper integration with the C.H. Robinson ecosystem, and an unwavering commitment to helping small businesses thrive in an increasingly digital world.

Today, you not only can ship like a pro—you have more up-to-the-minute insights and control than the actual pros had when Freightquote got started. And it will keep getting better.

So, here’s to that next chapter—and to the small businesses that inspire us every day.

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